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We make every effort to ensure a great experience for all our patients, however should you wish to make a formal written complaint please contact us at


Your medical data and order history will be treated confidentially and will only be viewed by our medical or pharmacy staff for the purpose of dealing with your order. We are legally obliged to comply with all UK data protection laws. If you would like to learn more about how we handle confidential information please view our privacy policy.

Return policy

For safety reasons we are unable to accept returned medication. Please return any unwanted medication to a local pharmacy for disposal.


IQM Medical Ltd 123-131 Bradford Street, Birmingham, United Kingdom, B12 0NS


0121 679 9794

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Our pharmacy Team is here to advise you by phone or e-mail.
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Call 0121 679 9794
Call 0121 679 9794